Your questions,
answered clearly.

Yes. Welmivia Access bills Original Medicare Part B directly for adults in Virginia and Florida. We are a participating Medicare practice.

No. We are not able to bill Medicare Advantage plans, Medicaid, or commercial insurance. If your card has an insurance company's name on it, call the member services number on the back for in-network options.

The Part B deductible ($283 in 2026) and 20% coinsurance per visit. A Medigap supplement usually covers the 20%. No membership fee.

We are scheduling now. Book online or call, and we will confirm your coverage before your first visit.

No. You can book yourself. If your doctor wants to refer you, they can fax 434-404-4624.

When needed, Dr. Diaz sends lab orders to Quest, and you work with Quest directly for the draw and any lab billing.

Yes. You need a phone, tablet, or computer with a camera. If a family member helps you get set up, that is fine.

No. Welmivia is not a crisis service. In an emergency, call 911 or 988.

Adults in Virginia and Florida who are not using Medicare. Every visit is by video with Dr. Diaz. You must be located in Virginia or Florida at the time of each visit. Medicare patients are seen through Welmivia Access instead.

Book an initial evaluation on the booking page, or call 434-623-0003 for a short call to check fit and coverage. There is no deposit: you'll save a card with your intake forms, and nothing is charged until after your visit. No referral is needed.

A 60-minute evaluation with Dr. Diaz: your history, current medications, what has and has not worked, and what you want to be different. You leave with a plan, and every patient gets a written visit summary after each visit. Histories that need more room can book the 90-minute extended evaluation instead.

Visits are paid per visit, with no membership required:

• Initial evaluation, 60 minutes by video: $350
• Extended evaluation, 90 minutes by video: $475
• Follow-up with psychotherapy, 30 minutes by video: $275
• Medication follow-up, 15 minutes by video: $175
• Adult ADHD evaluation, three visits (initial evaluation, 90-minute ADHD diagnostic interview, results follow-up): $1,200 in all, billed per visit

Labs are billed by the lab. You receive a Good Faith Estimate when you schedule. Letters and forms carry a separate fee, quoted before we start.

Private patients are seen out of network. You pay at each visit and get a superbill to send to your plan; your plan decides any reimbursement. We do not file claims on your behalf. Welmivia Access, our Medicare line, bills Original Medicare directly.

An itemized receipt with everything your plan needs to review an out-of-network claim: visit and diagnosis codes, the physician's NPI, the date of service and the fee paid. You get one after each visit and submit it to your plan yourself. Plans vary; many pay nothing until an out-of-network deductible is met.

Visit fees are generally HSA and FSA eligible. Confirm with your plan administrator, since rules vary by account.

Please cancel or reschedule at least 24 hours before your scheduled visit. A $75 fee applies to a missed visit, and a cancellation with less than 24 hours' notice counts as one. Fees may be waived on a case-by-case basis. We know life happens: if something comes up, call us at 434-623-0003 and we'll work with you to keep your care on track.

Yes, through the patient portal, for scheduling and brief questions. Messages are answered within two business days. If a question needs a clinical decision, you can choose a short e-visit by message or a scheduled follow-up; we tell you before anything is billed. Messaging is never for emergencies. In an emergency, call 911 or 988.

Psychiatric medication management for adults: ADHD, depression, anxiety, trauma, sleep, and mood and behavior changes with aging. Welmivia is an outpatient practice, not a crisis service. In an emergency, call 911 or 988.

Supportive psychotherapy within the 30-minute follow-up visit, and facilitated ADHD management using the workbook Mastering Your Adult ADHD, which you purchase. Welmivia does not offer standalone CBT, DBT or EMDR; if structured therapy belongs in your plan, Dr. Diaz can suggest a referral alongside your medication management.

When it is clinically appropriate, within Virginia, Florida and federal telehealth prescribing rules. Every patient on a controlled medication signs a controlled-substance agreement. We do not prescribe controlled medications, including stimulants, for patients located in Florida at this time. No fee is ever tied to a prescription.

Dr. Diaz orders labs when they matter for your care, through Quest or Fullscript depending on how you pay for labs, and you deal with the lab directly. When pharmacogenomic testing may help with medication choice, she can order it; the testing lab bills you directly, and results are reviewed with you at a follow-up visit.

No membership is required. Signature is an optional access plan for private patients who have completed an evaluation: priority scheduling, evening appointments as available, faster messaging and a written Blueprint care plan. It is not insurance and does not include visits, which are billed per visit. It is not available to Medicare patients.

Every visit is by secure video through the patient portal. You get a link before each appointment and can join from a computer, tablet or phone with a camera. You must be located in Virginia or Florida at the time of each visit.

New private patients book on the booking page. Medicare patients book on the Medicare page. Established patients book follow-ups through the patient portal. Virginia medical cannabis certifications use their own booking page. Or call 434-623-0003.